Privacy Policy

Last updated: September 22, 2026

Lionel M. Nelson, DMD, P.A. (“Nelson Gentle Dental,” “we,” “us,” or “our”) operates nelsongentledental.com. This policy explains what information we collect through this website, how we use it, and the choices you have.

1. Information we collect

When you submit a form on this website, we collect the information you provide, which may include your name, email address, telephone number, the service you are interested in, and anything you include in your message. We may also collect standard technical information such as your IP address, browser type, and the pages you visit, through cookies and similar technologies.

2. How we use your information

We use the information you provide to respond to your inquiry, to schedule and confirm appointments, to provide dental care and related services, and, if you have given your permission, to send you text messages. We do not sell your personal information.

3. Cookies and analytics

This website may use cookies and analytics services to understand how visitors use the site. You can disable cookies through your browser settings.

4. Mobile information and third parties

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as our messaging provider, is permitted. All other use case categories exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.

5. Text messaging (SMS)

If you opt in to receive text messages from Lionel M. Nelson, DMD, P.A., you may receive messages about appointment scheduling, appointment reminders and confirmations, billing, and other communication related to your care. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message you receive from us. For help, reply HELP or call our office at (919) 489-0497. Full details are in the SMS Terms and Conditions below.

6. Protected health information

Health information we maintain as your dental provider is also protected under HIPAA and is handled according to our Notice of Privacy Practices, which is available at our office.

7. Data security and retention

We take reasonable steps to protect the information submitted through this website and retain it only as long as needed for the purposes described above or as required by law.

8. Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

9. Changes to this policy

We may update this policy from time to time. The revision date at the top of the page will reflect the most recent version.

10. Contact us

Lionel M. Nelson, DMD, P.A.
3109 University Drive, Suite 1
Durham, NC 27707
(919) 489-0497